1. Google products I have used: books, images, maps, web search, blogger,google mail, and YouTube. Actually, most of these I have used for work purposes. I really can’t say what makes them better than a competing product, since I spend little time comparing – if it works for what I need, I don’t search for alternatives!
2. I checked out Google Labs and found the following products of interest to me: Google Reader Play, City Tours, and Google Desktop.
3. I have used Google Books before when researching ILLs for customers so did not expect to find free downloadable books/magazines still governed by copyright. I did look up the bestseller, The Shadow of Your Smile by Mary Higgins Clark, and saw that Google Books does offer a preview of this and other titles, which could be useful for someone wanting to read a page or two before committing to buying/borrowing. “Gems” would include classics, and older titles which might be difficult to find . I already use this instead of ILL – sometimes customers are happy and willing to read or download an online version.
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